Contact Information

At Nakhra Jewellers, we are always here to help you with your order, product queries, shipping updates, return requests and other support-related concerns.

1. Brand Information

Brand Name: Nakhra Jewellers

Business Type: Online Artificial Jewellery Store

Products: Artificial Jewellery, Oxidised Jewellery, Korean Earrings, Jhumkas, Jewellery Boxes and Fashion Accessories

Delivery: Pan India Delivery

2. Customer Support

For any order-related query, shipping update, return request, refund request or product-related support, you can contact us through email or mobile.

Email: connect.nakhra@gmail.com

Mobile Number: +91 9213519302

3. Support Timing

Our support team usually responds within 24 to 48 business hours.

Response time may be longer during public holidays, sale periods, festive seasons or high order volume.

4. Order Related Queries

For faster support, customers are requested to share the following details while contacting us:

Order ID

Registered name

Registered phone number

Product issue, if any

Clear product photos, if required

Complete unboxing video, if the issue is related to damaged, defective, wrong or missing product

5. Return, Refund or Replacement Support

For damaged, defective, wrong or missing product claims, customers must contact us within 24 hours of delivery.

A clear and complete unboxing video is mandatory for any return, refund or replacement request.

Without a proper unboxing video, no claim will be accepted.

6. Important Note

Nakhra Jewellers will never ask customers to share sensitive information such as OTP, UPI PIN, card PIN, banking password or any confidential payment details.

Customers are advised not to share such information with anyone.

7. Contact Details

Email: connect.nakhra@gmail.com

Mobile Number: +91 9213519302

Brand: Nakhra Jewellers

Website: nakhrajewellers.com